4 Keys to a Successful DMS Implemention

by Scott Hall

A Successful Dealer Management System Implementation makes all the difference in the world in helping your business flourish. The majority of our customers would agree…but the million-dollar question is, “What are the key differentiators that...

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Filed under: Change Management, Best Practice, Industry Insights

Rental Measurements to Live By - Financial Utilization

by Betsy Chase

If you’re in the equipment rental business, you know business is on the upswing. Industry revenues in the US are growing three times faster than the general economy over the past few years according to the American Rental Association (ARA). This...

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Filed under: Best Practice, Industry Insights, Financial Management, Rental

Telematics and Your DMS

by James Stoneham

According to a report published by Transparency Market Research, the next decade is incredibly promising for telematics. From reaching new markets all over the world to leading the way in safety for high risk industries, this technology is...

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Filed under: Business Management System, Industry Insights

Three Keys to a High Performing Dealership - Part 3

by Anne Salemo

Bob Clements spoke at the Joint Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high capacity employees. In my last two ...

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Filed under: Best Practice, Industry Insights

3 Keys to a High Performing Dealership - Part Two

by Anne Salemo

Bob Clements spoke at the Joint South Equipment Dealers Association Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high...

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Filed under: Best Practice, Industry Insights, Sales

Using Farming Pain Points Can Grow Your Business

by James Stoneham

Precision farming dealers have a lot more to offer their customers than they might realize. Farmers are enthusiastic about adopting this new technology, but they’re encountering new challenges and roadblocks. Now that they have access to data and...

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Filed under: Business Management System, Industry Insights

Prices Rise for Used Equipment Sales

by James Stoneham

It’s been almost two years since the US equipment boom that gifted many farmers with impressive deals on late model equipment. Now it seems the well has run dry. As demands continue to exceed supply, the costs of selling and renting used...

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Filed under: Industry Insights, Sales

Takeaways from the 2019 Precision Farming Dealer Summit

by Jeff Widick

There was a lot to learn from the 2019 Precision Farming Dealer Summit. Attending as a representative of Charter (one of the title sponsors of the event), I was able to absorb some of the Summit’s greatest discoveries, conversations, and...

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Filed under: Industry Insights

How Mobile is Changing Service

by James Stoneham

Mobile is one of the biggest changes to the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent...

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Filed under: Service Manager, Service Department, Industry Insights

Never Stop Learning About Your Business Management System

by Anne Salemo

At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.”  While talking with two competitors...

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Filed under: Insider, Business Management System, Industry Insights

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