Bob Clements spoke at the Joint Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high capacity employees. In my last two ...

Filed under: Best Practice, Industry Insights

Bob Clements spoke at the Joint South Equipment Dealers Association Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high...

Filed under: Best Practice, Industry Insights, Sales

Precision farming dealers have a lot more to offer their customers than they might realize. Farmers are enthusiastic about adopting this new technology, but they’re encountering new challenges and roadblocks. Now that they have access to data and...

Filed under: Business Management System, Industry Insights

It’s been almost two years since the US equipment boom that gifted many farmers with impressive deals on late model equipment. Now it seems the well has run dry. As demands continue to exceed supply, the costs of selling and renting used...

Filed under: Industry Insights, Sales

There was a lot to learn from the 2019 Precision Farming Dealer Summit. Attending as a representative of Charter (one of the title sponsors of the event), I was able to absorb some of the Summit’s greatest discoveries, conversations, and...

Filed under: Industry Insights

Mobile is one of the biggest changes to the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent...

Filed under: Service Manager, Service Department, Industry Insights

At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.”  While talking with two competitors...

Filed under: Insider, Business Management System, Industry Insights

According to a recently published global survey, machine learning (like autonomous driving) and telematics will more than likely overtake the industry as a leader of innovation in years to come. 81% of respondents are already using (or plan to...

Filed under: Industry Insights

Chances are everyone you know owns a smartphone. Which means that all or most of your customers do too. Here’s why mobile is changing the game for the equipment dealers and how you’ll benefit from adding it to your business.

Filed under: Industry Insights

One of the key changes within our industry is the use of advanced analytics to drive performance. Equipment dealers and partners who embrace these changes sooner than later will reap the many benefits provided by these new technologies. The most...

Filed under: Insider, Data, Industry Insights