CRM Can Save Time & Increase Sales

by James Stoneham

Sales managers have to consider two main questions when making any decision for their business. The first is how can they save time. How can sales managers find new ways to innovate the process by which they reach, communicate with, and build...

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Filed under: CRM, Best Practice, Sales

Do You Have the Right Tools to Stay Competitive?

by James Stoneham

The emergence of Digital and Advanced Analytics is enabling Dealers and Distributors across sectors to drive improved performance,” says McKinsey & Company Senior Partner Srikant Inampudi. “It is also creating disruption and the emergence of new...

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Filed under: CRM, Business Management System, Best Practice

Why CRM is More Important Than Ever

by Betsy Chase

According to business intelligence experts, Customer Relationship Management (CRM) plays a significant role in any business. More  business decisions are being made based on customer data than ever before. That is why it’s important to your...

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Filed under: CRM

CRM and the Savvy Service Manager

by Betsy Chase

A Service Manager’s role includes much more than just mechanical knowledge. Customer Relationship Management (CRM) skills, the ability to up-sell, and the effective use of technology are additional—and critical—components to a successful service...

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Filed under: Service Manager, CRM

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