Making a List and Checking it Twice:

by Melissa Amen

Ten Actions to Prepare for a Healthy New Year

Garry Bartecki, financial advisor to the equipment industry and founder of Dealer-Rental Success LLC, shared with dealers his go-to assessment checklist of assets, people and data to take the...

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Filed under: Financial Management, Best Practice, Business Management System

Never Stop Learning About Your Business Management System

by Anne Salemo

At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.”  While talking with two competitors...

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Filed under: Industry Insights, Insider, Business Management System

MAKE YOUR “OFF” SEASON YOUR “ON” SEASON!

by Charter Software

Some equipment dealers may be lucky enough to be up to their ears in winter service or rentals, for others, winter is a time to regroup, recharge and get ready for the spring selling season. It’s time to analyze performance for the past year and...

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Filed under: Best Practice, Business Management System

Increasing Sales by Using BMS for Marketing

by Betsy Chase

One of the biggest mistakes most businesses make is neglecting to use data that is readily available to them. It’s such a large issue that research companies report 74% of marketers and business owners have no idea how their efforts are impacting...

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Filed under: Business Management System

The Importance of Benchmarking

by Betsy Chase

Business owners are rapidly catching on the to the fact that data is the key to success in today’s rental market. The process of assessing past, present, and future positioning requires facts specific to your unique history. Without this...

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Filed under: Best Practice, Business Management System

Do You Have the Right Tools to Stay Competitive?

by James Stoneham

The emergence of Digital and Advanced Analytics is enabling Dealers and Distributors across sectors to drive improved performance,” says McKinsey & Company Senior Partner Srikant Inampudi. “It is also creating disruption and the emergence of new...

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Filed under: CRM, Best Practice, Business Management System

Importance Of Managing Sequential Tasks

by James Stoneham

The day-to-day operations of receiving and shelving inventory are the lifeblood of successful dealerships. These operations are made up of a series of sequential tasks. Besides keeping things organized, managing these procedures well can create a...

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Filed under: Best Practice, Business Management System, Change Management

Expert Shares #1 Way to Improve Daily Warehouse Operations

by Betsy Chase

Did you know researchers have concluded that warehouse professionals should expect to see a 76% increase in both the number of locations and expected volume over the next few years? Meanwhile, your day-to-day operations look identical to when you...

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Filed under: Best Practice, Business Management System, Industry Insights

The Limitations of Off-the-Shelf Business Systems

by Anne Salemo

I was on the road earlier this month visiting dealers. As you probably already know, I love to visit our customers. On this trip, however, I had the opportunity to do some cold calls. I usually leave that to our sales team, but I just couldn’t...

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Filed under: Business Management System

Does Your Dealership Management System Vendor make the grade?

by Anne Salemo

Charter Software President/CEO Anne Salemo offers industry insights.

In the last several weeks, we've heard from companies whose dealership management system (DMS) vendor changed their pricing structure  resulting in their monthly fees being...

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Filed under: Business Management System

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