3 Keys to a High Performing Dealership - Part Two

by Anne Salemo

Bob Clements spoke at the Joint South Equipment Dealers Association Annual Meeting in Charleston a few weeks ago. He talked about the three keys to a high performing dealership/distributorship: well-defined processes, a plan for growth, and high...

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Filed under: Best Practice, Industry Insights, Sales

3 Keys to a High Performing Dealership - Part One

by Anne Salemo

First of a three part series

A few weeks ago, I attended the Joint South Annual Meeting in Charleston.  There were several great speakers, but the afternoon with Bob Clements talking about “Bulletproofing Your Business” was of great interest to me

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Filed under: Insider, Best Practice

Using Farming Pain Points Can Grow Your Business

by James Stoneham

Precision farming dealers have a lot more to offer their customers than they might realize. Farmers are enthusiastic about adopting this new technology, but they’re encountering new challenges and roadblocks. Now that they have access to data and...

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Filed under: Business Management System, Industry Insights

Fail to prepare, Prepare to fail

by Anne Salemo

Planning should be based on facts, not guesswork. Knowing how to properly take stock of important data can unlock future opportunities, establish clear goals, and help make decisions. We’ve put together this ten point assessment that you can...

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Filed under: Business Management System, Best Practice, Financial Management

Prices Rise for Used Equipment Sales

by James Stoneham

It’s been almost two years since the US equipment boom that gifted many farmers with impressive deals on late model equipment. Now it seems the well has run dry. As demands continue to exceed supply, the costs of selling and renting used...

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Filed under: Industry Insights, Sales

Well Trained Employees are Happier Employees

by Tracy Goodman

In a recent survey of dealership owners, employee training “again topped the list in 2018, with 71.2% of respondents viewing this area as the ‘most important’ of investment”. This figure makes a great case for why this type of management is so...

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Filed under: Best Practice

Avoid These Common Part Sales Mistakes

by James Stoneham

Not every sales transaction can be award-winning, but there are ways to make the most out of this critical in-person interaction with your guests. In addition to executing top-notch customer service practices, your counter team can increase the...

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Filed under: Service Manager, Best Practice

Takeaways from the 2019 Precision Farming Dealer Summit

by Jeff Widick

There was a lot to learn from the 2019 Precision Farming Dealer Summit. Attending as a representative of Charter (one of the title sponsors of the event), I was able to absorb some of the Summit’s greatest discoveries, conversations, and...

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Filed under: Industry Insights

Prevent Increasing Expenses Due to Shrinking  Profits

by Tracy Goodman

“While it’s clear that North American farm equipment dealers have work to do to shore up profits, much of which needs to focus on the expense side, they have improved some areas of their operation. The most noticeable is the reduction in ...

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Filed under: Best Practice, Financial Management

How Mobile is Changing Service

by James Stoneham

Mobile is one of the biggest changes to the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent...

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Filed under: Service Manager, Service Department, Industry Insights

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