Not every sales transaction can be award-winning, but there are ways to make the most out of this critical in-person interaction with your guests. In addition to executing top-notch customer service practices, your counter team can increase the...Read more »
“While it’s clear that North American farm equipment dealers have work to do to shore up profits, much of which needs to focus on the expense side, they have improved some areas of their operation. The most noticeable is the reduction in ...Read more »
Mobile is one of the biggest changes the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent issues....Read more »
Second of a two-part series. Read part one here.
In the first part of this series, we talked about the qualities your service manager should have in order to be trusted with managing the highest potential profit margin in your dealership. Now...Read more »