Author: Anne Salemo

Develop Attainable Business Resolutions to Resonate Year-Round

by Anne Salemo

We all make New Year resolutions in our personal life, do leaders need to make resolutions for their professional life? Being a leader should not necessarily entail resolutions, but rather establishing goals. Resolutions are typically lists...

Read more »

Filed under: Best Practice

Is Your Service Department in the Right Hands - Part 2

by Anne Salemo

Second of a two-part series. Read part one here.

In the first part of this series, we talked about the qualities your service manager should have in order to be trusted with managing the highest potential profit margin in your dealership. Now...

Read more »

Filed under: Service Department, Best Practice

Are Your Parts in the Right Hands? - Part 2

by Anne Salemo

Second of a two-part series on determining if you have the right parts manager in your dealership.

Last week we talked about what qualities your parts manager should have in order to be trusted with the massive investment in parts inventory.  Now...

Read more »

Filed under: Best Practice, Insider

Is Your Service Department in the Right Hands?

by Anne Salemo

First of a two-part series on how to determine if you have the right service manager in your dealership.

SHOULD YOU TRUST JUST ANYONE WITH MANAGING THE HIGHEST POTENTIAL PROFIT MARGIN IN YOUR DEALERSHIP?

Read more »

Filed under: Service Manager, Best Practice

Are Your Parts In the Right Hands?

by Anne Salemo

First of a two-part series on determining if you have the right parts manager in your dealership.

Read more »

Filed under: Insider, Best Practice

Never Stop Learning About Your Business Management System

by Anne Salemo

At GIE Expo this year, I was on a panel facilitated by Sara Hey from Bob Clements International, with two other business systems in a session called “Looking to the Future – Business Management Software Panel.”  While talking with two competitors...

Read more »

Filed under: Industry Insights, Insider, Business Management System

How to Plan for Succession

by Anne Salemo

In a recent study published by Farm-Equipment.com, it would appear that more and more dealer-principals are retiring in the next 5 years. This figure aligns with data that suggests 75% of people holding this job title are ages 51 and over. If you...

Read more »

Filed under: Financial Management, Industry Insights

Reflections from the MHEDA convention

by Anne Salemo

I love attending the annual Material Handling Equipment Dealers Association (MHEDA) convention because the speakers and breakout sessions are so relevant and productive. This year’s convention was no exception. Both Brian Beaulieu, a renowned...

Read more »

Filed under: material handling industry, MHEDA

The Limitations of Off-the-Shelf Business Systems

by Anne Salemo

I was on the road earlier this month visiting dealers. As you probably already know, I love to visit our customers. On this trip, however, I had the opportunity to do some cold calls. I usually leave that to our sales team, but I just couldn’t...

Read more »

Filed under: Business Management System

Industry Insights - Regional Dealer Associations

by Anne Salemo

 

Read more »

Filed under: Industry Insights

1 2
»