Fail to prepare, Prepare to fail

by Anne Salemo

Planning should be based on facts, not guesswork. Knowing how to properly take stock of important data can unlock future opportunities, establish clear goals, and help make decisions. We’ve put together this ten point assessment that you can...

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Filed under: Business Management System, Best Practice, Financial Management

Prices Rise for Used Equipment Sales

by James Stoneham

It’s been almost two years since the US equipment boom that gifted many farmers with impressive deals on late model equipment. Now it seems the well has run dry. As demands continue to exceed supply, the costs of selling and renting used...

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Filed under: Industry Insights, Sales

Well Trained Employees are Happier Employees

by Tracy Goodman

In a recent survey of dealership owners, employee training “again topped the list in 2018, with 71.2% of respondents viewing this area as the ‘most important’ of investment”. This figure makes a great case for why this type of management is so...

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Filed under: Best Practice

Avoid These Common Part Sales Mistakes

by James Stoneham

Not every sales transaction can be award-winning, but there are ways to make the most out of this critical in-person interaction with your guests. In addition to executing top-notch customer service practices, your counter team can increase the...

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Filed under: Service Manager, Best Practice

Takeaways from the 2019 Precision Farming Dealer Summit

by Jeff Widick

There was a lot to learn from the 2019 Precision Farming Dealer Summit. Attending as a representative of Charter (one of the title sponsors of the event), I was able to absorb some of the Summit’s greatest discoveries, conversations, and...

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Filed under: Industry Insights

Prevent Increasing Expenses Due to Shrinking  Profits

by Tracy Goodman

“While it’s clear that North American farm equipment dealers have work to do to shore up profits, much of which needs to focus on the expense side, they have improved some areas of their operation. The most noticeable is the reduction in ...

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Filed under: Best Practice, Financial Management

How Mobile is Changing Service

by James Stoneham

Mobile is one of the biggest changes the equipment dealers industry to date. From increasing management productivity to improving employee and customer satisfaction, mobile has become a simple fix for some of the industry’s most pertinent issues....

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Filed under: Service Manager, Service Department, Industry Insights

Basic Steps to Online Security

by David Williams

Security in technology is a topic that makes the news on a regular basis.  Whether it’s a large-scale data breach or smaller case of identity theft, security is a common topic in our world today.  Here are a few easy steps you can take to...

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Filed under: Risk Management, Best Practice

Make 2019 A Year For Growth

by Melissa Amen

The coming year is predicted to be a successful one for businesses in our industry. Capitalize on this forward momentum by keeping up to date on the latest news, tools, and best practices. Here are some actionable tips and advice on how to get...

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Filed under: Best Practice

Develop Attainable Business Resolutions to Resonate Year-Round

by Anne Salemo

We all make New Year resolutions in our personal life, do leaders need to make resolutions for their professional life? Being a leader should not necessarily entail resolutions, but rather establishing goals. Resolutions are typically lists...

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Filed under: Best Practice

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